While Shared Hosting means resources are shared, we implement strict resource isolation and monitoring systems to prevent any single website from monopolizing server resources. Our advanced infrastructure includes technologies like CloudLinux, which compartmentalizes each user, ensuring that heavy usage by one site does not negatively impact the performance of your website. We also proactively monitor servers for potential issues and have automated systems to manage resource allocation, guaranteeing fair usage and optimal performance for all users.

For more details on our hosting environment, visit: Linux PHP Hosting

We provide a 99.9% uptime guarantee for all our shared hosting services. This is achieved through redundant network connections, enterprise-grade hardware, continuous server monitoring (24/7), and proactive maintenance. In the rare event of an issue, our experienced technical team is on standby to resolve it swiftly, minimizing any potential downtime and ensuring your website remains accessible to your visitors around the clock.

Security on shared servers is a top priority. We employ multi-layered security protocols including advanced firewalls (WAF), regular malware scanning and removal, DDoS protection, secure isolated environments for each account, and proactive server hardening. Our systems are regularly updated to protect against the latest threats, ensuring your data and website are safeguarded from malicious activities common in shared environments.

Yes, absolutely! We understand that your website needs evolve. You can easily upgrade your Shared Hosting plan to a higher tier, or even migrate to a VPS or Dedicated Server, directly from your client area. Our team will assist you with the migration process to ensure a seamless transition with minimal downtime for your website.

Yes, our Shared Hosting plans typically include access to a user-friendly control panel (like cPanel) which features a one-click installer (Softaculous). This allows you to easily install popular CMS platforms such as WordPress, Joomla, Drupal, and various other applications with just a few clicks. For beginners, we often include a basic website builder to help you get started quickly.

Forgetting to renew your domain can be serious. We send multiple renewal reminders via email well in advance of your domain's expiration date. If a domain expires, it enters a "grace period" (usually 30-45 days) during which you can still renew it, though sometimes with a penalty fee. After this, it enters a "redemption period" where recovery is still possible but often at a much higher cost. If it passes this, it becomes available for public re-registration, meaning you could lose your domain permanently to someone else. We highly recommend enabling auto-renewal to prevent this.

Ensure your domain is secured: Domain Registration

By default, your registration information (name, address, email, phone) is publicly listed in the WHOIS database, as required by ICANN. This can lead to spam or unwanted solicitations. To protect your privacy, we offer Domain Privacy Protection (also known as WHOIS Privacy). This service replaces your personal details with our registrar's information, shielding your data while still complying with registration requirements. We strongly recommend this add-on for all domain registrations.

Once you register a domain, it typically takes 24 to 48 hours for the domain to fully propagate across the internet's DNS (Domain Name System). During this period, your website might not be immediately accessible from all locations. However, you can usually start setting up your hosting and email services within minutes of registration.

Yes, you can absolutely transfer your existing domain name from another registrar to our service. The process usually involves unlocking your domain at your current registrar, obtaining an EPP code (authorization code), and initiating the transfer through our website. The transfer typically takes 5-7 days, and your website and email services will remain operational during this period.

Our Combo Offers provide significant savings on your initial purchase. It's important to note that renewal rates typically revert to the standard, non-promotional prices for each service (hosting, domain, etc.) included in the bundle. We are transparent about our pricing, and the specific renewal costs for each component will be clearly outlined in your service agreement and visible in your client area. We recommend reviewing these terms to plan your budget accordingly for subsequent years.

Review offer details here: Combo Offers

While Combo Offers are designed as integrated packages, we understand that your needs can evolve. Generally, you can upgrade your hosting plan within a combo offer to a higher tier (e.g., from Shared to VPS) if your website traffic or resource demands increase. Downgrading or individually modifying other components (like domain or SSL) within an active combo might vary. Please contact our sales or support team, and they will guide you on the best options available without disrupting your service or losing your initial savings.

Generally, there are no feature limitations for services purchased within a Combo Offer compared to their standalone counterparts. The primary benefit of a combo is the bundled discount. You receive the full features and benefits of the hosting plan, domain, and any other included add-ons as if you purchased them individually. Specific details of each combo package are listed on our combo offers page.

We accept a variety of convenient payment methods for our Combo Offers, including major credit/debit cards (Visa, MasterCard), bank transfers, and local payment gateways common in Pakistan (e.g., EasyPaisa, JazzCash, if applicable). All payment transactions are secured with industry-standard encryption. You can select your preferred method during the checkout process.

Our Business Email Hosting prioritizes the security and integrity of your communications. We implement multi-layered spam and virus protection, including real-time scanning, blacklisting, whitelisting, and advanced filtering algorithms to detect and block malicious emails before they reach your inbox. All email traffic is encrypted using SSL/TLS, and our servers are regularly patched and monitored to prevent unauthorized access, ensuring your business communications remain private and secure from cyber threats.

Explore email features: Business Email

If your email hosting is separate from your web hosting (which is often the case with dedicated business email solutions), your emails will remain unaffected even if your website experiences downtime or you decide to switch web hosting providers. Your email services operate on independent servers. If both are hosted with us, and a rare web hosting issue occurs, our redundant systems ensure email continuity. When switching web hosts, you'll simply need to update your domain's MX records to point to our email servers, ensuring a seamless transition without any loss of email data.

Yes, absolutely! Our business email hosting supports various access methods. You can conveniently access your emails via webmail from any browser. Additionally, you can configure your email accounts on popular desktop email clients (like Outlook, Thunderbird, Apple Mail) using POP3/IMAP/SMTP protocols, and also set them up on your mobile devices (smartphones and tablets) for on-the-go access. We provide clear configuration guides to help you set this up.

The storage space for email hosting varies depending on the plan you choose. Our business email plans are designed to offer generous storage capacities that are more than sufficient for typical business needs, accommodating a large volume of emails and attachments. You can review the specific storage limits for each plan on our business email hosting page.

Free SSL Certificates (like Let's Encrypt, often included with hosting) provide basic domain validation (DV) and strong encryption. They are excellent for blogs, personal sites, and small businesses needing standard security. Paid SSL Certificates offer higher levels of validation (Organization Validation - OV, and Extended Validation - EV), which involve a more rigorous vetting process of your business identity. EV SSLs, for example, display your company name directly in the browser's address bar, providing the highest level of trust and assurance for e-commerce sites or businesses handling sensitive customer data. The "right" choice depends on your website's purpose and the level of trust you need to convey to your visitors.

Learn more about SSL types: Digital Certificates (SSL)

An expired SSL certificate will immediately trigger security warnings in web browsers when visitors try to access your site. They will see messages like "Your connection is not private" or "This site is not secure," which can severely damage your credibility and drive away potential customers. Furthermore, search engines like Google will penalize unsecured sites, impacting your SEO rankings. Crucially, without an active SSL, any data transmitted between your site and visitors becomes unencrypted and vulnerable to interception, compromising user privacy and security.

In the past, SSL encryption had a minor impact on website speed. However, with modern server technologies, faster internet speeds, and advancements in SSL/TLS protocols, any performance impact is now negligible or even positive due to HTTP/2 optimizations that work best with HTTPS. In fact, running without an SSL can make your site seem slower due to browser warnings and potential search engine penalties.

You can easily verify if your website has an active SSL Certificate by looking at the browser's address bar. A secure website will display a padlock icon (🔒) next to your domain name, and the URL will begin with "https://" instead of "http://". Clicking on the padlock icon usually provides details about the certificate, including its issuer and expiration date.

The free add-ons offered with domain registration, such as DNS Management, Email Forwarding, and Domain Forwarding, are indeed included at no extra charge for the duration of your domain registration period. There are no hidden fees for these specific services. Their purpose is to provide immediate value and basic functionality for your domain. If you opt for premium versions or extended features of these services in the future, those would be separate, clearly outlined purchases, but the basic functionality included remains free with your domain.

See included freebies: Free with Domain Registration

While valuable, free add-ons like Email Forwarding have limitations compared to dedicated Email Hosting. Email Forwarding simply redirects emails sent to your custom domain address (e.g., info@yourdomain.com) to an existing personal email account (like Gmail or Outlook). It does not provide a mailbox on your domain, dedicated storage, advanced spam filters, webmail access, or the ability to send emails *from* your custom domain address as a primary identity. For professional communication, a branded inbox, and robust features, dedicated Email Hosting is essential, whereas forwarding is a basic convenience for starting out.

Setting up and managing your free add-ons is straightforward. Once your domain is registered, you'll find options for DNS Management, Email Forwarding, and Domain Forwarding within your client area's domain management panel. We provide intuitive interfaces and detailed knowledge base articles to guide you through the setup process step-by-step. If you need any assistance, our support team is always ready to help.

Yes, the free add-ons like DNS Management, Email Forwarding, and Domain Forwarding are generally available for most popular domain extensions (TLDs), including .com, .net, .org, and many country-code TLDs (ccTLDs) that we support. There might be rare exceptions for highly specialized or restrictive TLDs, but for the vast majority of domains we offer, these value-added services are included.